Introduction
Zaridapay is committed to protecting your personal information and maintaining your privacy in line with applicable regulations, including the General Data Protection Regulation (GDPR) and the Financial Conduct Authority (FCA) rules and guidelines. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our website at www.zaridapay.co.uk (“Website”) or engage with our services.
By accessing our Website or using our services, you consent to the terms outlined in this Privacy Notice.
1. Who We Are
Zaridapay is a UK-based financial technology company, currently in the process of registering as a Small Payment Institution (SPI) with the Financial Conduct Authority (FCA). We are committed to providing secure and efficient remittance and currency exchange services, ensuring that customer data is handled responsibly and in compliance with legal requirements.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: such as your name, address, email address, phone number, and date of birth.
- Financial Information: including transaction details, payment history, and bank account information.
- Technical Information: IP address, browser type, and browsing history on our Website.
- Communication Preferences and Records: information you provide through our customer support channels.
3. How We Use Your Information
Your personal data is used to:
- Deliver Services: Process transactions and provide remittance and currency exchange services.
- Customer Support: Respond to your inquiries, requests, or complaints.
- Compliance and Security: Meet regulatory and legal obligations, including fraud prevention and compliance with FCA rules.
- Improving Our Services: Conduct internal research, analyze usage trends, and enhance our Website and services.
4. Legal Basis for Processing
We process your personal data based on the following lawful grounds:
- Contractual Obligation: To fulfill our contractual commitments to you.
- Legal Obligation: To comply with FCA regulations and other legal requirements.
- Legitimate Interest: To operate and improve our services and ensure Website security.
- Consent: Where required, for marketing and specific data processing activities.
5. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party vendors supporting our business operations, such as payment processors, IT providers, and customer support tools.
- Regulatory Authorities: Such as the FCA, in compliance with legal and regulatory obligations.
- Fraud Prevention and Credit Reference Agencies: For security and compliance purposes.
- Business Partners: As part of business development and partnership efforts, with your consent or where legally permissible.
We ensure that all third-party providers meet stringent data protection and confidentiality standards.
6. Data Security
We implement robust security measures to protect your data, including encryption, secure storage, access controls, and regular security assessments. All personal data is handled in compliance with GDPR and FCA guidelines to prevent unauthorized access, misuse, alteration, or loss of your data.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to meet legal, regulatory, or business requirements. Personal data that is no longer required will be securely deleted or anonymized.
8. Your Rights
You have the following rights concerning your personal data:
- Access: Request access to your data and obtain a copy.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data where legally permitted.
- Restriction: Request restrictions on processing under certain conditions.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to the processing of your data for specific purposes, including direct marketing.
To exercise these rights, please contact us using the information below. We will respond to all requests in compliance with applicable data protection laws.
9. Changes to This Privacy Notice
Zaridapay may update this Privacy Notice periodically. Any changes will be posted on this page, along with the date of the last update. We encourage you to review this Privacy Notice regularly to stay informed about how we protect your data.
10. Contact Us
For questions, requests, or concerns regarding this Privacy Notice, please contact:
Zaridapay Data Protection Officer
Email: dpo@zaridapay.co.uk
Address: Kinetic Business Centre, Theobald Street, Elstree, WD6 4PJ
By using the Zaridapay Website and services, you acknowledge that you have read and understood this Privacy Notice.